Local BusinessMARKETING ← All case studies
Case study · HVAC · Google Ads + Local SEO

Using Google Ads to build local SEO for a new HVAC business in Perth

A newly launched HVAC business had a problem pure ad spend couldn't fix: almost no reviews. New businesses hit this trap constantly. You need reviews to rank, but you need visibility to get reviewed.

Local Search Ads Local SEO Reviews
HVAC technician inspecting an outdoor air-conditioning unit
Trade
HVAC · Perth
Channel
Local Search Ads
Starting point
2 Google reviews
Headline result
2 → 13 reviews, self-sustaining
The situation

Invisible without reviews

A newly launched HVAC business in Perth had a problem that pure ad spend couldn't fix: almost no reviews. With just 2 reviews on their Google Business Profile, they were invisible on organic local search, no matter how good the work they did was.

New businesses face this trap constantly. You need reviews to rank, but you need visibility to get reviewed.

The starting point
Google reviews2
Organic local visibilityNone
The review-to-rank trapStuck
The insight
Use the paid channel to accelerate the organic one.

Local Search Ads don't just buy clicks, they buy real customers who show up on the map listing. If those customers have a good experience, some of them leave a review. So instead of treating ads and organic local search as separate channels, I ran ads not just for the leads themselves, but for the reviews those leads would generate.

What I did

Buy customers, earn reviews, compound

Three moves that pointed every dollar of ad spend at completed jobs, because only a completed job produces a review.

📍

Local Search Ads, not landing pages

Ran Local Search Ads instead of standard search-to-landing-page campaigns. They put the business directly in front of local searchers at the moment of intent, and drove leads through calls and direction requests, not a form to fill out.
📞

Optimize for conversations, not clicks

The goal wasn't traffic, it was getting real customers into real jobs. Only a completed job produces a review, so every setting pointed at booked work, not raw clicks.

Let the review growth compound

As jobs got done, reviews came in, which improved the map listing's credibility for the next searcher, paid or organic. Each review made the next lead a little cheaper.
The outcome

Leads now, an asset for later

10
Real leads in the first 30 days, calls and direction requests, not form fills
2 → 13
Google reviews in the first 45 days
10%
Conversion rate, well above what's typical for search campaigns

And the knock-on effect: with more reviews, the business started showing up in organic local search results on its own, not just in paid placements.

The test

So I switched the ads off

After 90 days, I paused the campaign entirely, specifically to see whether the ad spend had built something that would outlast the ads. In two weeks with zero ad spend, the business still generated 4 leads organically. The ads hadn't just bought leads, they'd built a Google Business Profile credible enough to generate leads on its own.

4
organic leads in 2 weeks
$0 ad spend

Want ads that build an asset, not just buy clicks?

Book a free call and I'll map out a local plan that turns ad spend into reviews, rankings and leads that keep coming.

✓ Free audit✓ Fixed pricing✓ Cancel anytime
Book my free call
Local BusinessMARKETING
Marketing for the businesses that keep the high street running.
ServicesSocial mediaPaid adsLocal SEOEmail marketing
CompanyAboutWorkContact
Get in touchrohan@localbusiness-marketing.comWhatsApp: +61 468 372 638
© 2026 Local Business Marketing. All rights reserved.